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Jo pacientam vairāk nepieciešama palīdzība, jo viņš ārstā mazāk saskata cilvēku
21.08.2015


Jo pacientam vairāk nepieciešama medicīniska palīdzība, jo viņš vairāk būs noskaņots savu ārstu uztvert kā būtni bez emocijām un personīgās dzīves. Tomēr tajā pašā laikā šie pacienti no ārstiem gaida spēju saprast viņu emocijas un personīgo pieredzi. Par to liecina žurnālā Social Psychological and Personality Science publicētais jaunais pētījums, kura autori aptaujājuši daudzus pacientus, kā viņi uztver ārstus.

Pētījumam bija seši posmi, kuros tika pārbaudītas hipotēzes, kā nepieciešamība pēc medicīniskās palīdzības saistīta ar ārsta novērtējumu. Visos gadījumos secināja, ka situācijā, kad cilvēkam ir vajadzīga ārsta palīdzība (tas ir, kad ar viņu jau kaut kas noticis), viņš ārstu neuzlūko kā cilvēku ar emocijām un jūtām. Bet tajā pašā laikā pacienti no ārsta sagaida personīgu līdzdalību un uzmanību pret viņu pārdzīvojumiem un biogrāfijas detaļām.

"Ja pacienti savus ārstus "objektivizē", tas ir, uz viņiem raugās kā uz priekšmetiem vai mašīnām, tam var būt negatīvas sekas un ārstus novest līdz profesionālai izdegšanai," konstatējuši pētījuma autori.

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Read full article "Patients with immediate medical needs tend to perceive doctors as emotionless, study finds" | http://www.sciencedaily.com/releases/2015/08/150818121753.htm|
The greater patients' need for medical care, the more likely patients will view their doctors as 'empty vessels,' devoid of emotions or personal lives of their own; at the same time, those patients expect their physicians to be able to contain the patients' emotions and experiences, new research shows.
When a patient is in urgent need of a doctor for illness or injury, expecting that doctor to help is natural.
But a new study , published in Social Psychological and Personality Science, finds that the greater patients' need for medical care, the more likely patients will view their doctors as "empty vessels," devoid of emotions or personal lives of their own; at the same time, those patients expect their physicians to be able to contain the patients' emotions and experiences.
The study is unusual in that most research focuses on the reverse--how physicians view patients.
In "The 'Empty Vessel' Physician: Physicians' Instrumentality Makes Them Seem Personally Empty," by University of Chicago Booth School of Business Professor Ayelet Fishbach and former Chicago Booth PhD graduate Juliana Schroeder (currently faculty at University of California at Berkeley) designed a series of six studies to test how instrumentality--or the importance of a doctors' role in a patient's health-- influences how patients perceive their physicians. The experiments find that when patients are in immediate need of a physician, they don't view their doctor as a human being with emotions. At the same time, these patients think that their doctors should empathize with them and feel patients' emotions.
"When people really need to see a doctor, whether it is for something immediate such as a broken bone or a life threatening illness, they look at the doctor in terms of their own health goals and not as a person with emotions," said Fishbach. "When patients 'objectify' their doctors--when they treat them like objects or machines--it can have negative consequences and lead to burnout."




 
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